Accurate Support Portal

Applicant Lifecycle 8

• Receiving your Welcome Email
• Logging into the Accurate Platform
• Reminder Emails
• Application marked as Clarification Required
• What happens after I submit my application?

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FAQs 5

• Frequently Asked Questions
• Support and Troubleshooting
• ACIC Dispute Process
• AFP Dispute Process
• Navigating Applications with a Single Name

Videos 0

Client Guides 8

• Logging onto the Client Dashboard
• How to Register an Applicant
• How to Resend an Application
• How to View Application Progress
• How to View Screening Outcome

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Videos 5

• Client How to: Cancel an application
• Client How To: Login
• Client How To: Resend an original email
• Client How To: View a screening outcome
• Client How To: Register an applicant

ACIC Identity Document Requirements 2

• Identity Document Requirements (ACIC police checks)
• ACIC Special provisions

AFP Identity Document Requirements 1

• Identity Document Requirements (AFP police checks)