Please note that these document requirements only apply to police checks being completed through the Australian Criminal Intelligence Commission (ACIC). AFP police check document requirements are different. Please see the Identity Document Requirements (AFP police checks) article on our knowledge base for further information. 


Australian Criminal Intelligence Commission (ACIC) police checks have specific and detailed identity document requirements. VerifyNow is required to follow these requirements from the ACIC and will not be able to process your police check until you have met the requirements. Please see list below of the required identity documents for your application. 


You are required to provide:

  • 1 x commencement document 
  • 1 x primary document
  • 2 x secondary documents
  • 1 x ID selfie (please see below for further information)
  • 1 x state-issued change of name document ONLY if you have provided documents which are not in your current name (e.g. a birth certificate in a maiden name)


It is important that all photos or scans of these documents are clear and easy to read. If the details on the page cannot be seen, or parts are cut off by the image, then your application may be returned to you for further clarification. 


Note: Applicants who choose to provide their Australian VISA as a form of identity must also provide their foreign passport. These two forms of ID are processed together as one. The foreign passport supports the Australian VISA and cannot be used as a seperate identity document. 


You are also required to provide an ID selfie. This is a picture of yourself holding a photo ID document that you have provided as either your commencement or primary document (e.g. driver's licence or passport). Our team must be able to clearly see both you and the details on the ID document. 


Examples


  • Jane Smith is required to obtain an ACIC police check. She has chosen to provide:

 Birth certificate as her commencement document

 Driver's licence as her primary document

 Medicare card as secondary document #1

 Bank card as secondary document #2


All the provided documentation is in the name Jane Smith. She has now met the identity document requirements. 


  •  Sam James is required to obtain an ACIC police check. He has chosen to provide:

  Australian VISA and foreign passport as his commencement document 

  Key Pass ID card from Australia Post as his primary document

  Foreign driver's licence as secondary document #1

  Working with Children Check Card as secondary document #2


All the provided documentation is in the name Sam James. He has now met the identity document requirements.


  •  Charlotte Baker is required to obtain an ACIC police check. She has chosen to provide:

   Birth certificate as her commencement document (please note her birth certificate is in her maiden name     Charlotte Williams

   Australian passport as her primary document

   Australian utility bill as secondary document #1

   Photo identity card as secondary document #2


Due to Charlotte providing an ID document in her maiden name. She is also required to provide a state-issued marriage certificate, proving her change of name from Charlotte Williams to Charlotte Baker. 


Charlotte has provided her four identity documents plus her change of name document. She has now met the identity document requirements.